When you engage with our budget review services, we collect information that helps us provide personalised financial guidance. This includes basic contact details like your name, email address, and phone number when you reach out to us.

For our budget analysis services, we may also collect financial information that you choose to share with us. This could include income details, spending patterns, and financial goals. We only collect what's necessary to provide meaningful budget review assistance.

• Contact information for service delivery
• Financial data shared during consultations
• Communication preferences and feedback
• Website usage data for service improvement

Your information serves one primary purpose – helping you achieve better financial outcomes through our budget review process. We use contact details to schedule consultations and provide ongoing support throughout your financial planning journey.

The financial information you share during sessions helps us create tailored recommendations for your specific situation. We might analyse spending patterns to suggest areas for improvement or help identify opportunities to optimise your budget allocation.

We take data security seriously, especially when dealing with financial information. All client data is stored securely using industry-standard encryption methods. Our systems are regularly updated and monitored to maintain the highest security standards.

Physical documents are stored in locked filing systems with restricted access. Digital files are protected with multiple layers of security, including encrypted storage and secure backup procedures. Only authorised team members involved in your budget review have access to your information.

• End-to-end encryption for all digital communications
• Secure, password-protected file storage systems
• Regular security updates and system monitoring
• Restricted access protocols for team members
• Comprehensive backup and recovery procedures

Under Australian Privacy Principles, you have several important rights regarding your personal information. You can request access to any information we hold about you, and we'll provide this within a reasonable timeframe, usually within 30 days.

If any of your information changes or if you spot an error in our records, you can request corrections at any time. You also have the right to request deletion of your information, though we may need to retain some records for legal compliance purposes.

You can withdraw consent for us to use your information for marketing communications at any time. This won't affect any services already provided, but we'll stop sending promotional materials immediately upon request.

• Request access to your personal information
• Correct inaccurate or outdated information
• Request deletion of your data (subject to legal requirements)
• Withdraw marketing consent at any time
• Lodge complaints about our privacy practices

We don't sell, rent, or trade your personal information to third parties. Your financial data remains confidential and is only used within our team to provide the budget review services you've requested.

In some cases, we may need to share information with trusted service providers who assist with our operations, such as secure cloud storage providers or communication platforms. These providers are carefully selected and bound by strict confidentiality agreements.

If our business structure changes through merger or acquisition, we'll ensure any new entity maintains the same privacy standards and will notify you of any changes to how your information is handled.

Our website uses basic analytics to understand how visitors interact with our content and services. This helps us improve the user experience and identify which resources are most helpful for people exploring budget review options.

We use session cookies to maintain your browsing preferences and ensure forms work correctly. These don't track your activity across other websites and are automatically deleted when you close your browser.

If you contact us through our website forms, the information is transmitted securely and stored according to the same standards as other client communications. We don't use tracking pixels or similar technologies in our email communications.

• Basic website analytics for service improvement
• Session cookies for functionality only
• Secure transmission of form submissions
• No cross-site tracking or advertising cookies

We review this privacy policy annually to ensure it remains current with our practices and legal requirements. Any significant changes will be communicated directly to active clients via email at least 30 days before implementation.

Minor updates, such as clarifications or contact detail changes, will be posted on our website with the revision date clearly marked. We encourage you to review this policy periodically, especially if your engagement with our services changes.